Privacy Policy

Privacy Policy

Last Modified: January 1, 2022

This Privacy Policy discloses the privacy practices for www.Family Constellation(including all sub-domains, the “Sites”), which are owned and operated by Family Constellation.org, LLC (“Family Constellation.org,” “our,” “we” or “us”). Family Constellationprovides a public service to individual consumers (“Users”) who may access the Sites for mental health information, to find a mental health provider, to find a facility for inpatient or outpatient treatment, or to register for mental health related workshops and events. Mental health service providers (“Members”) access the Sites to list their services, workshops, and events and obtain and manage referrals to interested Users. Rehab and Treatment Centers (“Facilities”) access the Sites to list their services and to obtain and manage referrals to interested Users. Services provided via the Sites to Users, Members, and Facilities may be collectively referred to as “Family ConstellationServices” or “Services.”

This Privacy Policy applies to our collection and use of information from all users of Family ConstellationServices, including, without limitation, visitors using only free services offered on the Sites and is incorporated into our Terms of Service for Users, Terms of Service for Members, and Terms of Service for Facilities. Please note, this Privacy Policy does not address the privacy practices of third parties, including those with whom we may share information as set forth below. Please review the privacy policies of any third parties before you disclose information to them. Through your use of any Family ConstellationServices, you consent to the practices described in this Privacy Policy.

COLLECTION AND USE OF PERSONAL INFORMATION
We collect information, including personal information from you when you register for a Member account or a Facilities account, when you utilize our User email or telephone referral service, when you register for a workshop or event, when you subscribe to a newsletter or blog, when you submit a question, or when you provide your information to us directly through any Family ConstellationService. For purposes of this policy, “personal information” refers to any information about an identified or identifiable individual, including financial account information and Protected Health Information (PHI/ePHI).

We collect personal information from and about Members and Facilities through paid Family ConstellationServices, and publish that information in public directories. We collect personal information from and about consumers and other individuals who as free Users of the Sites submit their information for a specific purpose; and we utilize that information to fulfill the Users’ request.

By providing information to us through any Family ConstellationServices, consumers consent to our collection of such information and our sharing of that information with a Member or Facility as set forth in this policy. Users, Members, and Facilities certify that in all cases where personal information is submitted via Family ConstellationServices that the disclosure does not violate the PCI DSS, HIPAA, GDPR, or any other law or regulation.

We generally collect and use information as follows:

From Members with a Paid Family ConstellationAccount
To obtain a Family ConstellationPaid Member Account, you must provide contact information (name, address, phone number, and email address) in addition to other personal information and information about your practice, and payment information to authorize automatic recurring billing for your membership fees. You represent and warrant that you have the right to provide Family Constellationwith any information, content, data, or materials provided by you, and that the disclosure does not violate the PCI DSS, HIPAA, GDPR, or any other law or regulation.

We use your personal information to administer your account, to send you messages about referrals you have received from our Sites, to send you information related to subscriptions you have signed-up for via the Sites, and to send you information about our company and your account. We use the information you provide about your mental health practice as part of the public Family ConstellationTherapist Directory, all or part of which may be further distributed to the Family ConstellationNetwork of third-party sites. Note that as this is public information, Family Constellationhas no control over how third parties may utilize this information.

We use billing and financial information (bank account numbers/credit card numbers) to process recurring membership fees and other fees as applicable, via third-party payment processors. Family Constellationdoes not store any bank account or credit card information in its own systems. All payment card data and bank account data is stored by our third party vendors who are contractually required to be PCI Compliant and to adhere to all NACHA rules for ACH payment processing.

We may use your personal information to send you promotional products and information about Family Constellation.org, the Sites, and/or on behalf of our parent company, partner companies, subsidiaries and affiliates. We may also create anonymous records from personal information by excluding information (such as your name) that makes the information personally identifiable to you. We may use this anonymous information to direct future development, including but not limited to analyzing usage patterns so that we may enhance our services, and providing reports based on anonymous non-personal information.

From Members with a Free Student Family ConstellationAccount
To obtain a Family ConstellationFree Student Member Account, you must provide contact information (name, address, phone number, and email address) in addition to other personal information including but not limited to the name of your college/university, your expected graduation date and degree, and a StudentID or class schedule. You represent and warrant that you have the right to provide Family Constellationwith any information, content, data, or materials provided by you, and that the disclosure does not violate the PCI DSS, HIPAA, GDPR, or any other law or regulation.

We use your personal information to administer your account, to send you messages about registrations or events you have registered for on our Sites, to send you information related to subscriptions you have signed-up for via the Sites, and to send you information about our company and your account.

We may use your personal information to send you promotional products and information about Family Constellation.org, the Sites, and/or on behalf of our parent company, partner companies, subsidiaries and affiliates. We may also create anonymous records from personal information by excluding information (such as your name) that makes the information personally identifiable to you. We may use this anonymous information to direct future development, including but not limited to analyzing usage patterns so that we may enhance our services, and providing reports based on anonymous non-personal information.

From Facilities with a Paid Family ConstellationAccount
To obtain a Family ConstellationPaid Facility Account, you must provide contact information (name, address, phone number, and e-mail address) in addition to other personal information and information about the facility you represent, and payment information to authorize automatic recurring billing for your facility’s membership fees. You represent and warrant that you have the right to act on behalf of the facility you are registering, and the right to provide Family Constellationwith any information, content, data, or materials provided by you, and that the disclosure does not violate the PCI DSS, HIPAA, GDPR, or any other law or regulation.

We use your personal information to administer your account, to send you messages about referrals your facility has received from our Sites, to send you information related to subscriptions you have signed-up for via the Sites, and to send you information about our company and your account. We use the information you provide about your treatment facility as part of the public Family ConstellationRehab and Treatment Center Directory, all or part of which may be further distributed to the Family ConstellationNetwork of third-party sites.. Note that as this is public information, Family Constellationhas no control over how third parties may utilize this information.

We use billing and financial information (bank account numbers/credit card numbers) to process recurring membership fees and other fees as applicable, via third-party payment processors. Family Constellationdoes not store any bank account or credit card information in its own systems. All payment card data and bank account data is stored by our third party vendors who are contractually required to be PCI Compliant and to adhere to all NACHA rules for ACH payment processing.

We may use your personal information to send you promotional products and information about Family Constellation.org, the Sites, and/or on behalf of our parent company, partner companies, subsidiaries and affiliates. We may also create anonymous records from personal information by excluding information (such as your name) that makes the information personally identifiable to you. We may use this anonymous information to direct future development, including but not limited to analyzing usage patterns so that we may enhance our services, and providing reports based on anonymous non-personal information.